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"Met Fati pre-pandemic and I’ve been loyal to her ever since. I’m super OC when it comes to insurance, but I’m very satisfied with how she handles everything - always easy to talk to, quick to reply, and they follow through on reimbursements. Processing for both health and travel insurance is fast and hassle-free. Highly recommend!"

"I discovered Pacific Cross in 2021 during the pandemic, worried about COVID and medical expenses. I was assisted by Fati Go Zabat, who patiently explained the coverage. In 2023, I used my HMO for an emergency cyst operation—claims and reimbursement were smooth, thanks to Fati’s help. Later, I was diagnosed with ovarian cancer and had multiple surgeries plus chemotherapy. Pacific Cross covered a significant portion of my bills, giving me peace of mind. Reliable health insurance truly makes a difference. I highly recommend Pacific Cross and Fati for their excellent service and support."

"Its my 1st time in Pacific Cross and I can say that this is the health insurance that your looking for! I’m only a month in Pacific cross and accidentally my cat got me cat-scratch. So I went to the nearest hospital to have anti rabies, and the total of anti rabies is 14k..and I pay nothing!! imagine that I only pay 15k for the whole year for my health insurance and in one case of cat-scratch I got what I pay.not only that,I still have a year of worry free about my hospitalization because of Pacific cross.. And I thank Ms.Fati Go Zabat because of her I meet Pacific cross.."

"It’s been a huge blessing to have Ms. Fati & Pacific Cross as our health insurance provider! We are on our 3rd yr now. The hassle-free claims, cash-reimbursement transactions, client-friendly services, and for Ms Fati’s patience and effort to educate and answer our endless HMO medical-related queries are all top-notch! We are now testifying to each and every group of friends we have how EFFICIENT Pacific Cross is and Ms Fati is the best! God bless and continue to help more people 💙💯🫶"

"Fati is simply put, the best agent! I cannot recommend her enough. When we were still deciding to add on to our existing HMO, we had a meeting with her. She explained everything in a way that was easy to understand, she was attentive and made good recommendations in order for us to find a plan that would best suit our needs. Her service is impeccable, she’s also incredibly responsive to our queries. Best decision we’ve had is to have a great healthcare in place, a major plus that Fati is always there to help us."

"Fati has been very accommodating and helpful from the time we bought our travel insurance to the time we filed for and claimed our flight delay benefits. The TAT was 10 working days after we filed for our claims."